Manager - Business Development, Cook Children's Healthcare System
Holly Aldridge is an accomplished nursing leader with extensive experience in progressive leadership, strategic planning, service line development and relationship building. Her 15+ years of experience as a nurse leader transitioned well to her current position with Cook Children's Healthcare System in Fort Worth, Texas as the manager of Business Development. Here she leads a team of 6 physician liaisons that cover the state of Texas, works alongside system leadership on development initiatives and strives to cultivate and mentor future leaders.
susan r. bailey, MD
Speaker, House of Delegates, American Medical Association
Susan R. Bailey, MD, an allergist and immunologist from Fort Worth, Texas, was reelected speaker of the American Medical Association House of Delegates in June 2018. Previously, she served as vice speaker for four years. A tenacious advocate for physicians and the patients who depend on them, Dr. Bailey has held numerous positions for the AMA. She was chair of the AMA Council on Medical Education, chair of the Texas delegation to the AMA and served as the AMA representative to the Assembly of the American Board of Medical Specialties. She also completed a five-year term as the AMA nominee to the board of directors of the Accreditation Council for Continuing Medical Education. She currently represents the AMA on the board of directors of COLA.
Kriss Barlow has earned a national reputation as an expert in physician relationship and growth strategies for clients. She builds physician engagement - increasing referrals and delivering meaningful, measurable results. She is a sought after speaker and trainer, and is the author of four books on physician relationships. Kriss served on the Board of Directors for the AHA's Society for Strategy and Market Development (SHSMD) and is a certified sales instructor.
Susan Boydell is a partner with Barlow/McCarthy specializing in helping hospitals and health systems create customized solutions for referral development,leakage improvement, developing teams and keeping organizations one step ahead of trends. Susan has more than 25 years of experience working for large health care systems. Before joining Barlow/McCarthy, Susan led business growth strategy at Texas Health Resources and was the marketing and brand leader with BayCare Health System.
Darren BurchPhysician Outreach Liaison, Legacy Health System
Darren Burch is a Physician Outreach Liaison for the Legacy Health System in Portland, Oregon. He is a healthcare strategist with over 13 years of experience specializing in healthcare business and programmatic development. He has worked across the healthcare continuum including skilled nursing, memory care, home health, LTAHs, large acute care hospital systems, and academic medical centers.
Director, Doctivity, Physician Business Building, SystemCare Health
Haili Coombe brings nearly a decade of marketing and communications experience to the table with more than five of those years spent in healthcare. Prior to joining SystemCare Health, she worked for Geisinger Health System as a marketing specialist and physician liaison manager focused on the successful onboarding of new providers, strategically targeting new referral sources and business builidng in the critical first 18 months. Passionate about achieving measurable ROI and reporting on data analytics, Haili's healthcare business building expertise includes writing strategic market growth and referring physician target plans, developing referral tracking reports, evaluating market-based opportunities, and monitoring new physician productivity. Haili received a BA in Mass Communications from Bloomsburg University of Pennsylvania. When she's not generating impressive physician to physician ROI results, Haili enjoys spending time with her young daughter and husband. She is also an avid reader, self-proclaimed trivia nerd, and music enthusiast.
Oncology Physician Liaison Manager, MaineHealth Cancer Care Network
Jill is the Oncology Physician Liaison Manager for the MaineHealth Cancer Care Network. She has her MBA from Boston University and is a Registered Nurse. She is skilled in system management and improving delivery of health care and has won numerous national and regional awards recognizing her contributions.
Vice President of Operations for HCA Healthcare, John Randolph Medical Center
Lauren was named Vice President of Operations for HCA Healthcare, John Randolph Medical Center in July 2018. Previously, she was Vice President Market Development & Acquisition for Lake Norman Regional Medical Center, where she managed Physician Outreach Teams, in coordination with network hospitals. Lauren completed her Master's Degree in Business Administration University of North Carolina at Chapel Hill, Kenan-Flagler Business School and holds a Bachelor of Science in Business Administration in Marketing from Appalachian States University.
Tracie L. Fillerup
Senior Provider Liaison, Intermountain Healthcare
Senior Provider Liaison, Intermountain Healthcare
Tracie Fillerup obtained her Bachelors Degree in Radiologic Science from Weber State University, and has over two decades of experience in the Healthcare Industry. She helped lead the launch of emerging technology to a national audience. She's promoted healthcare services in Hospital Systems and Independent facilities. Tracie is currently a Senior Provider Liaison helping lead a team of 16. She and her husband have five children and enjoy spending time outdoors, watching sports, and cooking.
Senior Physician Liaison, Baylor Scott & White Health
James Finnen is a Senior Physician Liaison with Baylor Scott & White Health covering the Austin Texas area. He enjoys building business relationships and accelerating the awareness and growth of medical specialists in his reagion. While serving this region, the number of Baylor Scott & White hospitals has more than doubled (2 to 5) and the number of clinics has almost tripled (12 to 35). James is a past AAPL President and has been a featured speaker for AAPL and SHSMD. Prior to moving into Healthcare, he worked at IBM in various worldwide sales and marketing roles. He earned his bachelor degree from the University of California at Berkeley, and his MBA from the University of Texas at Austin. James enjoys spending time with his family, watching college football and plaing soccer.
Provider Relations Manager, Oregon Health & Science University
Gabriel Flores is a Provider Relations Manager nearing 20 years of service at Oregon Health and Science University. He is an experienced strategic manager: developing action plans, analyzing market trends and managing relationships. A 2010 Golden Rose Award recipient for outstanding customer service, Gabriel believes what is best for the patient is best for business. Outside of work, Gabriel enjoys the misery of defeat as he is a life-long Raiders fan.
Director of Professional Outreach/Physician Liaison, Merit Health Wesley
Beverley has served Merit Health Wesley organization since 2005 and is responsible for achieving service line growth in alignment with market strategy. She was involved in the launch of the Physician-Hospital Relations program, which brough structure, data-driven insights and professional training to the organization. She has delivered onsite training to 16 new liaisons from across the country and is known by physicians as Beverley "Get-it-Done" Fox-Bray. Beverley arrived in Mississippi from England in 2001.
patrick b. gallagher
Senior Provider Liaison, Intermountain Healthcare
Patrick currently works as a Senior Provider Liaison helping to supervise a team of Provider Liaisons at Intermountain Healthcare. He has been working with Intermountain for the past eight years. Previously, Patrick worked for 11 years as a pharmaceutical representative in Utah and California. He is a native of California now living in Utah. He earned his Bachelor of Arts degree in Political Science from U.C. Davis and his MBA in Healthcare Administration from WGU.
Physician Relations Manager, Dayton Children's Hospital
Nancy Herin is the Physician Relations Manager at Dayton Children's Hospital. Nancy has over 10 years of experience providing executive administrative support and exceptional customer service both inside and outside the healthcare industry. She has worked as a physician liaison for 5 years. Over the last year, she has taken on a new position within the hospital as the internal Physician Relations Manager where she recruits, on-boards, markets, and retains physicians and their families. She works closely with the external liaisons and service line marketing divisions, as well as clinical support staff and senior leadership, to ensure providers are able to operate with patient-centered focus and without internal barriers. Nancy earned her Bachelor's Degree in Speech Communications from The University of Georgia. Outside of work she enjoys being active outdoors and having new adventures with her husband and two sons.
Manager, Physician Liaison Services, Cone Health
After 8 years of leading the Physician Liaison program that he launched at St. Vincent Healthcare in Billings, Montana, Trent Hickes headed east in 2018 to become the Manager of Physician Liaison Services at Cone Health, based in Greensboro, North Carolina. Trent has a passion for coaching and developing leaders, as well as serving others. He and his wife, Calley, partner with FREE International to Find, Rescue, Embrace, and Empower victims of human trafficking. In his downtime, he can usually be found waist deep in his favorite trout stream or spending time with his family, including his five children and one grandson.
Bonnie Little (moderator)
System Director, Network Development & Physician Relations, UNC Healthcare
Bonnie Little has devoted over 20 years of her professional career to the healthcare industry. She currently serves at the System Director for Network Development & Physician Relations for UNC Health Care. She supports physician relations programs at UNC REX Health Care, Nash Health Care, Johnston Health and Wayne Memorial. She originally joined UNC as a Physician Liaison with UNC REX. During her time, the UNC Health Care system has experienced tremendous growth. Bonnie has been instrumental in developing the UNC REX of Wakefield campus, the employed REX Specialty Physician groups, UNC Physicians Network, the North Carolina Heart & Vascular Hospital and the UNC Health Alliance. She has been at the forefront of developing UNC REX into a regional transfer center for Wake County and eastern North Carolina, which has grown tenfold in the last three years. She led the way in developing Physician Relations programs for Johnston Health, Nash Health Care and Wayne Memorial. Prior to coming to UNC, Bonnie served as the Director of Marketing and Public Relations for Franklin Regional Medical Center, HMA.
cameron m. mcgregor
Vice President, Business Development, Premier Health
Cameron serves as the System Vice President of Business Development for Premier Health and is responsible for the strategic direction and growth across multiple markets. She has developed and directed multidisciplinary operational teams as System Vice President of the Neuroscience and Spine Institutes and System Director of Operational Innovation. Cameron holds a Master of Science in Nursing and Health Systems Management from Vanderbilt University and a Bachelor of Science in Nursing from the Medical College of Georgia.
System Director, Network Development and Physician Relations, UNC Health Care
Lisa is the UNC Health Care System Director for Network Development & Physician Relations. She supports programs at UNC Medical Center, Chatham, and Hillsboro hospital campuses, as well as UNC Caldwell and UNC Rockingham. Lisa began her career with UNC Health Care in 2012 as a Physician Liaison. Prior to joining UNC, she had over 15 years of experience in the pharmaceutical industry in North Carolina.
Outreach Services Director, Intermountain Healthcare
Robert Perkins serves as the Outreach Services Director for Intermountain Healthcare where he oversees outreach efforts throughout the state of Utah. These efforts include growth initiatives, efforts of provider alignment, referral leakage reduction, access, and retention. With over 20 years of experience in healthcare outreach, operations, and administration, Robert is uniquely positioned to help Intermountain execute on their growth initiatives. In his free time, Robert is an avid cyclist and outdoor enthusiast, and thoroughly enjoys living in the mountains outside of Salt Lake City where he enjoys all that the mountains have to offer.
Physician Relations Manager, La Peer Health Systems
Jeannelle Preciado is the Physician Relations Manager at La Peer Health Systems, an advanced ambulatory multi-specialty surgery center based in Beverly Hills, California. Jeannelle has over 20 years of experience providing administrative support and exceptional customer service in the healthcare industry. As a nationally certified medical assistant, Jeannelle is responsible for tracking the centers financial progress and enhancing staff morale. With superior attention to detail and more than 10 years of surgery-scheduling experience in an ASC/multi-specialty field, Jeannelle works closely with La Peer Health System's CEO to recruit physicians, assist in business development operations, and communicate with more than 100 physicians and staff members.
Service Line Marketing Director, Dayton Children's Hospital
Deborah is an experienced healthcare marketer, liaison, communications specialist, and sales professional. She works closely with Dayton Children's senior leadership and other directors in developing strategies and plans for growth and improved market position of the hospitals core services. Previously, she was Director of Professional Outreach and Physician Relations at Affinity Medical Center. Deborah earned her Master's Degree in Health Communication from Boston University - Metropolitan College,and Bachelor of Science in Business Management/Marketing from The University of Akron.
Vice President for Outreach & TeleHealth Services, Intermountain Healthcare
Jim Sheets is the Vice President of Outreach Services Development for Intermountain Healthcare. This role includes system strategy, market growth, and business development as well as accountability for Outreach Services, Telehealth, Provider Support Services, Life Flight and the Transfer Center. Jim has been an Intermountain leader since 2007 - serving as CEO and Administrator at LDS Hospital and an Operations Officer prior to his current role. Prior to joining Intermountain, Jim held leadership positions for nearly a decade at St. Joseph's Hospital and Medical Center in Phoenix and Enloe Medical Center in Chico, California. Jim earned both Master of Healthcare Administration and Master of Business Administration degrees from the University of Minnesota and a Bachelor of Science degree in business management from the University of Utah. He also completed an administrative fellowship at Catholic Healthcare West and Dominican Santa Cruz Hospital in California. Jim is also an adjunct professor in the Eccles School of Business at the University of Utah and serves as the Chair of the Advisory Board for the Masters in Healthcare Administration program at the University of Utah. As a married father of 5 children, Jim spends much of his free time watching and coaching his kids in various sports and activities. Jim also enjoys golf, skiing, cycling, fishing, and backpacking in the beautiful Utah wilderness area. A native of Holladay, Utah, Jim is actively involved with his local community, schools, and Church.
Tamekia Mizladi Smith
CEO, EDU Arts, LLC
Tamekia MizLadi Smith is the founder and CEO of EDU Arts, LLC; the author of "Take the Stage" and "Overcoming Social Determinants through Arts and Mentoring" and a 2018 TED talk presenter. With over 20 years of diverse speaking, facilitation, and training experience, her provocative approach to educating her audience through various forms of creative arts has made her a sought after speaker.
tammy tiller-hewitt, mba, fache
Chief Executive Officer, Tiller-Hewitt HealthCare Strategies
Tammy has led Tiller-Hewitt HealthCare Strategies, the nation's leading firm in Physician Relations and Retention solutions for over 17 years. Previously, she served for 20 years in physician-hospital relations and practice management leadership roles with BJC HealthCare. Tammy has enabled hundreds of hospitals, health systems, and physician organizations to achieve sustained, strategic growth and retention. Tammy holds a Master's in Healthcare Administration from Trinity University, and is a Fellow of the Amerian College of Healthcare Executives.
Physician Outreach Liaison, Randall Children's Hospital at Legacy Emanuel
Maegan Vidal is the physician outreach liaison for Randall Children's Hospital at Legacy Emanuel and Maternal Fetal Medicine at Legacy Health in Portland, Oregon. Maegan received her Master of Public Adminisitration from Portland State University. She enjoys spending time with her kindergartner, husband, and Shih-Tzu in the suburbs of Portland.
deidre m. weber
Manager, Physician Relations, Spectrum Health
Deidre Weber is the Manager of Physician Relations and Regional Services for Spectrum Health. Her primary focus is partnering with physicians and hospital administration to develop and maintain strong partnerships with community providers. In addition to managing the physician relations team of nine, she oversees provider connectivity and the Spectrum Health Epic Community Connect program. She recently led the development and deployment of EpicCare Link to community practices. EpicCare Link is a new web-based tool for Spectrum Health, and its implementation served as a catalyst to expand connectivity and reach to community/independent providers. Deidre has a Masters in Public Policy and Administration from Northwestern University.
National Director of Healthcare Programs, Family to Family Support Network
Dixie Weber is an expert in best practices in the care of Unique Perinatal Populations including women making an adoption plan, families growing through surrogacy arrangements, the pregnant incarcerated population, women giving birth after sexual assault or domestic violence and social complex families. She has established expectations for healthcare in the delivery of comprehensive, consistent, and high-quality medical care for these complex patients. She has developed numerous innovative programs and has spoken across the country on topics including Generational Workforce Managemetn, Neutral Compassionate Care Models, and Bioethics and Leadership Development. Dixie holds a master's degree in nursing leadership, as well as a post-graduate certificate in adult learning theory. She is a pro-education healthcare advocate working to influence congessional leaders at both the state and national levels to continue effors to improve women's health.